I Don't Just Run IT. I Build It.
Hands-on technology executive who architects, builds, and runs the systems that keep problems solved. I help small and mid-sized software companies re-architect slow, inefficient systems and processes, drawing on infrastructure, database, security, and product leadership. Highlights include a 99.9% uptime SaaS platform, a 48-hour ransomware recovery for every customer, and a 90% cut in annual virtualization expense.
- Architected and built a private data center from the ground up, running a multi-customer CRM SaaS platform at 99.9% uptime.
- Led ransomware recovery across 90+ VMs and restored every customer within 48 hours.
- Moved 90+ VMs to a new virtualization platform in 15 days with no customer outages, cutting annual operating expense 90%.
Problems Solved, and Kept Solved
Hand me to the leader who needs problems with processes and systems re-architected, or new solutions invented.
My greatest strength is that I solve problems, and I build the systems that keep them solved. That has been true since high school, when I taught myself programming, built PCs for friends, and started consulting for local businesses.
I joined Clear Technologies as an outsourced consultant, carried on with Clear C2 after it split off, and became Head of Technology there, designing, building, and running its entire data center, network, hardware, and security infrastructure.
Infrastructure, applications, databases, networking, and security aren't separate functions to me. They're parts of one business system. That lets me weigh decisions technically and commercially, and communicate with everyone from engineers to executives.
I built and led database, DevOps, and operations teams, and I've mentored engineers into leadership roles. Beyond the Resume →
Industries
- SaaS & CRM Software
- Enterprise Infrastructure
- Telecommunications
- Information Security
Core Skills
- Enterprise Systems Architecture
- Data Center & Infrastructure Design
- Database High Availability & Performance
- Information Security & Vendor-Risk Reviews
- Product Leadership & Team Development
- Vendor Strategy & Cost Reduction
Proven Track Record in Systems Architecture & Technology Leadership
Building reliable platforms, and the teams that run them:
Infrastructure & Data Center Design
Redundant power, cooling, networking, and capacity planning.
Databases & High Availability
SQL Server clustering, tuning, and recovery designs.
Security & Customer Assurance
Security standards, vendor-risk reviews, and a SOC 2 Type I third-party attestation.
Product & Platform Leadership
Steering the C2CRM product and co-leading an applied AI platform.
Team Building & Mentoring
Database, DevOps, and operations teams, and engineers grown into leaders.
Integrations & Automation
Identity and CRM integrations, and automated SSL/TLS certificate management.
Systems Transformation & Process Improvement
Re-architecting slow, inefficient systems into ones that run with minimal intervention:
- Platform standardization and operational excellence
- Virtualization and licensing cost reduction
- Disaster recovery architecture and incident command
- Vendor selection and strategic vendor planning
- Architecture and security standards that teams adopt
- Advising ownership on investment and vendor strategy
Technology Depth, Hands-On
Architecture decisions backed by people who still build:
- Private data center, network, and hardware infrastructure
- VMware and Proxmox VE virtualization
- SQL Server high-availability clusters
- Windows Server, Linux, Active Directory, backup and recovery
- Agentic AI and applied AI platforms
Case Studies
Real problems, what I did, and what changed.
Ransomware Recovery
Situation: Ransomware hit more than 90 virtual machines in production.
Action: I took the incident commander role, led recovery, and coordinated findings with the Department of Homeland Security in support of a federal prosecution.
Result: Services restored for every customer within 48 hours.
Leaving VMware
Situation: Virtualization licensing costs were climbing.
Action: I led the migration of 90+ VMware VMs to Proxmox VE on existing hardware.
Result: Done in 15 days with no customer outages, and a 90% reduction in annual virtualization operating expenses.
A Data Center From Scratch
Situation: A growing SaaS platform needed infrastructure we controlled end to end.
Action: I architected and built it with ownership and construction teams: power, cooling, network, and capacity planning.
Result: A stable environment that runs with minimal intervention and supports a national operations platform for a Fortune 100 wireless carrier serving 5,000+ users.
Who I'm Right For
I'm unusually right for a small to medium sized company that is struggling with inefficient and slow processes and systems, because I'm the guy that architects solutions and improves efficiency, not the one that accepts things as they are.
Hire me when
- You have problems and challenges to solve
- Systems need to be re-architected or invented
- You want one leader across infrastructure, data, and security
Don't hire me if
- You need someone to only run established systems
- The goal is to keep things exactly as they are
Recognition
Product of the Year
TMC CUSTOMER magazine named C2CRM Product of the Year in 2019 and 2024.
Top CRM lists
C2CRM was named to ISM's Top 15 CRM Software list multiple years.
Provider awards
CIOReview named Clear C2 a Most Prominent CRM Solution Provider and a Most Promising one.
Let's Talk
Let's grab a coffee and chat. I'd love to hear what your organization is facing and where you see the greatest opportunity for someone in this role.
Dallas, Texas • Remote or light hybrid